Shipping policy
At Nourish, we aim to process and dispatch your order as quickly as possible.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays) after you receive your order confirmation email.
During busy periods, processing times may be slightly longer. During quieter periods, your order may be processed sooner.
Every product is carefully inspected before dispatch to ensure it meets our quality standards and arrives in excellent condition.
Shipping Rates
Shipping costs are calculated based on your delivery location and will be displayed at checkout before payment.
Nationwide Delivery
We offer both local and nationwide delivery in Ghana
- Delivery fees vary depending on your location.
- Deliveries are made Monday to Saturday, between 10:00 AM and 6:00 PM.
- We will contact you by phone call, SMS, or WhatsApp using the number provided at checkout to confirm your delivery.
Order Tracking
Once your order has been dispatched, you will receive a notification by email, SMS, WhatsApp, or phone call.
If your order has not arrived within 2–3 business days after receiving your shipping confirmation, please contact us with your name and order number, and we'll be happy to assist.
Local Pickup
Prefer to collect your order? You can choose Free Local Pickup at checkout.
Pickup Location:
Spintex Road, Tema, Ghana
Your order will usually be ready the same business day. We'll notify you by email, WhatsApp, or phone as soon as it's ready for collection.
Pickup Hours:
Monday to Saturday
10:00 AM – 7:30 PM
Please bring your order confirmation email (or order number) when collecting your order.